Frequently Asked Questions

These are some questions that people frequently ask about ordering checks or replacement checks online. Banks don't tell you that you can order your own checks unless you specifically ask them so there are often some basic questions. If you have a question that is not listed here, Contact us and we will respond promptly and privately.

FashionChecks.com orders are fulfilled at modern financial printing companies that specialize in laser printing of Personal and Business Checks for several companies. When you click to place an order at FashionChecks.com, we transfer you to the ordering facilities at the business which provides the products you have selected so that your security and order information are handled directly by the printer. FashionChecks does not accept orders on this site, all orders you place here are handled - start to finish by the various Check Printing companies we have agreements with. We do not handle your payment, all payment processing is managed where you submit your order.
The FAQ below answers many questions about ordering checks online. Click a question to see the answer at the top of your screen, or you can scroll down the page and see them all. Contact us if you have a question that is not covered here and we will get the answers you need.

Will I have a problem using custom printed checks not produced by my bank?
No. Your bank does not actually produce the printed checks it sells you. Banks take your order and forward it to check printers. The printer produces the checks and then sends them to the bank's customers. When completing laser check printing, any company who prints financial products must adhere to very exact specifications.

What Banks can you supply checks for?
Your account must be at a U.S. based bank to use these ordering facilities, international banks often have different specifications and requirements so there is no guarantee that checks offered here can be used with banks outside the United States of America.

How do I make sure my new personal checks will include my bank's current specifications?
If you know your bank has experienced recent changes or if you just want to confirm the current status call the printer where you have selected to order your checks. All products shown on our website offer Toll Free customer Service. Your bank's changes will probably already be included in their database. If not, they can tell you how to get an MICR Specification Sheet. It's easy.

What is an "MICR Specification Sheet" and what effect does it have on my personal checks?
An MICR Specification Sheet is a form that provides the proper numbers and spacing so personal or business checks will scan correctly at your financial institution. Your local bank branch has all the details, and our printers' Customer Service personnel can walk you through the process.

When I order checks can I include my phone number, driver's license number, other information?
Yes. On the check Order Form, you can put any additional personal information like Phone, Drivers License or whatever else you want to include. For your personal check protection, we recommend you limit the amount of personal information you include on your checks.

How do I review the status of my check printing order?
Call the Toll-Free telephone number supplied with your order confirmation.

Why did the recent order of checks arrive on different days?
Since each box of personal or business checks and accessory items are packaged separately, it is possible for your items to arrive on different days-even when they're shipped on the same day. All of your items should arrive within a couple of days of each other.

How do I get in touch with these check printers about check printing services?
Each of the professional financial printing services publish their Customer Service contact information which includes toll-free phone and email contacts. Please note this information before placing your order or check your order confirmation. The Customer Service Contact information for each company is listed on their websites and here at the bottom of this page for your convenience.

How soon will I receive my order of printed checks?
Each Merchant offers different shipping options which you can choose from at the time you place an order. You will usually see an additional charge for faster processing and faster shipping. Please order before you run out of checks so you'll have a supply of checks and you can afford to wait. Otherwise, prepare to pay extra for rapid turnaround.

What should I do if my computer is having trouble ordering checks at the Printer's web site?
If your browser is an older version of Internet Explorer, this is most likely the problem. Your web browser should be always updated when new versions are available as a matter of security. Ordering is designed to work with Internet Explorer, Edge, Firefox, Mozilla, and Safari in their current versions.

Are all browsers compatible to order checks online?
Your web browser should be always updated when new versions are available as a matter of security. These professional financial printing services are designed to work with Internet Explorer, Edge, Firefox, Mozilla, and Safari. In addition to a current browser version, ordering online requires certain browser features to be enabled. Your browser must be enabled to accept cookies because cookies are needed to hold non-personal, order number reference information about your check order to be able to check the status of your order online.

Will the colors on my screen match the actual colors on the printed laser checks and related products?
The color of the actual product may be slightly different than colors you see on your monitor. Monitors and display screens vary in their color presentation accuracy so that the same images can look different on different monitors, even within brands of monitor. This is true of all images on all sites and all monitors. We've made every effort to present images of checks and all other products accurately. Due to the wide range of computer monitors and color displays, however, you should consider the colors you see on your screen to be representational.

If I am ordering checks online and get an error message, how should I respond?
If you get an error message ordering your custom printed checks, please call the customer service department at the website where you are placing your order or send an e-mail using their contact information.

What credit cards are accepted for online check orders?
For check printing services these professional financial printing services accept VISA, MasterCard, Discover, American Express and personal check by net for orders placed through their web sites. When you place your check order online, the Merchant will charge your card for the purchase amount.

Is it acceptable for the address on my personal or business checks to differ from my credit card billing address?
If the address used on your custom printed checks is different from the billing address, you will need to pay with a credit card or mail in your order. For your security, most online check ordering systems require that your billing address for your credit card be verified. This ensures you that others cannot order checks using your information.

Will FashionChecks notify me when my online order of personal checks has been received?
These professional financial printing services will contact you. First you will see an Order Confirmation Page with an order number as soon as you place your order. After the order is accepted you will receive an e-mail confirming your order from these merchants. FashionChecks does not receive any information regarding orders placed though this website, we cannot answer your questions about specific orders.

What is the return policy on products?
Each of the professional financial printing services publish their business policies which include shipping and return questions. Please read about their policies before placing your order so you will know what to expect in any case. The Customer Service Contact information for each company is listed on their websites and here at the bottom of this page for your convenience. There is usually a restocking fee for all non-defective non custom printed products returned.

How do I order business checks if my account is brand new?
Your bank will give you temporary business checks when you open a new account. You can send in one temporary check that's voided and one temporary check for payment. Please be sure to send originals that are encoded with your bank's routing number and your account number.

What do I send in if I've used all my personal checks?
If you have run out of checks from your current supply, you can get temporary checks from your bank. You can also send a canceled check, and payment by a temporary check from your bank.

Can the bank refuse to process my custom printed checks?
Banks cannot refuse to process your custom printed checks regardless of where you buy them. With laser check printing, These professional financial printing services must adhere to the same specifications as printers who produce checks for banks. These checks meet or exceed all requirements of the American National Standards Institute (ANSI).

Can I cancel a web order after it's placed?
If the order is not printed you can cancel an order with a service charge per line item. If the order is already printed, the order cannot be cancelled, only the shipping charges can be refunded less a service charge.

What happens if my checks are returned to the printer by the Post Office or UPS?
These professional financial printing services will make every effort to contact their customers once the package has been received back from the Post Office or UPS. There is a flat fee per box of checks plus the cost of the shipment method of your choice to re-ship your product out.

How long do I have to notify the store about a problem with my order?
These professional financial printing services make every effort to service customers needs regarding their order. Visit the Store where you placed your order and you will find a Toll-Free phone number on their front page. Each store also has a contact page and a customer service page. We offer that information here for your convenience - Go to the Customer Service Contact information for all Check Printers represented here.

What happens if my electronic check payment is returned?
The printers will electronically resubmit your check payment for processing, plus the maximum allowable fee by law. These professional financial printing services also work with all local, state and federal authorities to prosecute to the fullest extent of the law any fraudulent transactions.